YEARS OF INJURY
5/5 STAR REVIEWS
5/5 STAR REVIEWS
Assisting Our Federal Way and Tacoma Injury Lawyers
Below are profiles of our hardworking support staff members. These experienced professionals make it possible for us to both provide exceptional service to clients and deliver impressive results, including high-value settlements.
Personal Injury Senior Case Manager
Kimberly has been a member of the personal injury legal team at Park Chenaur for over a decade. She attended the University of Washington and began working shortly thereafter. She has been an integral component to the firm’s success and maintains a broad range of duties, including communicating with clients, administering intake of new cases, spearheading initial investigations, overseeing case management, monitoring treatment status, and assisting with case file quality control.
Kimberly participates actively in her church and community. She loves to sing and travel and is fluent in English and Korean. She has particularly strong organizational skills and is known around the office for her uncompromising commitment to the client.
Lola received her paralegal certificate from Knapp Business School in 1986 and has been involved in the legal field ever since. She has exclusively focused on personal injury cases for over 20 years. During that time, Lola has had experience with every type of personal injury case ranging from auto accidents to slip and falls to dog bites and medical malpractice claims. She has been involved in every phase of case management from the case intake to settlement. In addition, she has experience in the court system and has been integral in the successful litigation of our claims. Lola is dedicated and hardworking, she cares about our clients, takes pride in her work, and is a key component to the success of our firm.
Lola enjoys spending quality time with her family.
Personal Injury Case Manager
Gina is an important member of our personal injury team. Her experience in customer relations and real estate has provided a baseline for her innovative approach to case management. She has helped coordinate office operations and acted as a crucial liaison for the clients with translation needs. She assists with administrative support tasks and is responsible for records management, intake file organization, and ordering medical documentation and investigative records as well.
Personal Injury Case Manager
Mitchel has been a case manager with us since 2010. Born in Guadalajara, Mexico, and raised in the United States, he is fluent in Spanish and English. His cultural background inspires his work; he says, “Some people are not really heard.” Mitchel listens, and he strives to perfect his own communication with clients. He goes to bat for his clients as he negotiates with insurance adjusters. He went through his own motor vehicle accident in 2013, and this first-hand experience renewed his commitment to his work. Mitchel breaks down the language barrier every day, and he is invaluable to our team.
Mitchel now lives in Puyallup, having grown up in the Tacoma area. The youngest of five children in a large, close-knit family, he works alongside his sister Paty in the office. He is active in his community and church, and he volunteers each year at a camp for children and families affected by cancer. He enjoys running and practicing soccer in his spare time.
Senior Legal Assistant
Malissa’s honesty, client commitment, and positive attitude are wonderful attributes that contribute to her outstanding job performance and place in the firm. She has medical records and billing organization down to a science. She is utterly relentless and focused when it comes to helping our clients. She, likewise, has a vast range of duties that include communicating with clients, organizing treatment histories, assisting with litigation exhibit preparation, and calendaring pre-litigation examinations.
She currently has a daughter and a son. Having been born and raised in this area, her ties and roots to the community are strong. She loves to boat, travel, and ride four wheelers in her free time.
Paty joined us as a paralegal in 2016 after more than sixteen years in Spanish-language radio. She moved to the United States from Guadalajara, Mexico, at fourteen. She says, “I enjoy the results I see for my clients,” a passionate advocate for the Spanish-speaking community. Where insurance companies may try to take advantage of individuals based on their background or language, Paty steps in. She communicates directly with insurance adjusters to track bills and payments, facilitate settlements, and organize clients’ records. She is dedicated to helping individuals navigate their claims and move on with their lives; she educates people about their rights every day. Paty takes great pride in her work.
Paty loves sports — following soccer, football, basketball, and more — though for herself she most enjoys snowboarding and riding horses. She also reads other legal cases in her free time, especially moved by those working hard in the field of immigration law. She lives in Tacoma.
J. Taylor Kindred
Taylor joined us in 2018 as paralegal to litigation attorney Mick Pusztai. He brings eighteen years’ experience to our firm, having earned his Associate of Applied Science degree in Paralegal Studies from Highline College in 1999. He first worked in Seattle as a claims administrator for plaintiffs’ counsel in the representation of commercial fishermen and Alaska Natives impacted by the Exxon Valdez Oil Spill of 1989. After many years in Yakima as an investigator and paralegal, Taylor went on to found his own business as a licensed private investigator and process server. His experience with both sides of personal injury litigation — as well as diligence and kindness in all his work — make Taylor a tremendous resource for our clients, attorneys, and staff.
In his spare time, Taylor plays the guitar and writes music. He studies Shudokan Karate and has obtained his first-degree black belt. He takes pride in working hard for those who have been injured in motor vehicle accidents and claims of medical malpractice.
Talia joined Park Chenaur in August 2019 as a legal assistant. Soon after, she earned her Associate of Applied Science degree in Paralegal studies from Highline College. She provides support to Mick Pusztai and Taylor Kindred in litigation by scheduling, answering discovery, keeping files up to date, providing administrative support, and whatever else is necessary. Talia is conscientious, eager to learn, and takes pride in her work.
Talia was born and raised in Washington. Outside of work, she enjoys volunteering, hiking, and spending time with friends.
Bryan was born and raised in Vietnam. He graduated from Seattle University and is currently working and living in the US. Bryan joined Park Chenaur as a legal assistant to attorney Sonny Nguyen in May 2019. His fluency in Vietnamese has helped create a solid bridge for our clients. Bryan is highly organized and dedicated. He is passionate about helping individuals, especially when there is a language barrier that might lead to injustice.
Outside of work, Bryan enjoys reading nonfiction and working out. In his free time, Bryan also enjoys watching movies, hiking with friends, and practicing piano.
Tatyana joined the Park Chenaur team in 2019. Most of her life she has lived in Tacoma where she graduated from Tacoma Community College and the University of Washington. She has experience in various fields from office administration to interpreting. Tatyana maintains a broad range of duties, including accounts payable, office administration and technical support as well as providing assistance to senior paralegal, Lola Serna. Tatyana speaks English and is fluent in Russian.
Outside of work, she enjoys outdoor activities, including hiking, jogging and biking. She also appreciates art and on occasion likes to draw and paint with acrylics.
Did a great job in handling my case. Quick and professional. Communicated with me every step of the way and the end result was more than expected. I highly reccomend and am forever grateful.
Gracias por su amable atencion estoy muy satisfecha con los servicios de ustedes los recomiendo estube en las mejores manos muchas gracias ppr preucuparce de mi y de mi hija lucharon por lo justo gracias avogados por luchar por los derechos de las personas
Very thankful to Park Chenaur for handling my case quickly and efficiently. Very compassionate team. They make sure you are comfortable and educated in your options and work hard to get you the results you deserve. My case manager Mitchel was great and helped me really understand my options and each step of the process.
I was 8n a car accident in January of 2017. The first call I made was to these guys… they where awsome Lola came to my house and got started right away. They maintained contact with me and kept me informed via email and phone.. I received the medical care I needed and they fought to get that reimbursement. . And after everything I feel I got a fair deal. I highly recommend them. Also liandra is very kind and helpful…Thank you guys so much
My boyfriend and i worked with Mr. Pustzai on a car accident case. Working with him and his team was nothing short of amazing. They were there for us every step of the way, from the incident until the final court days and beyond that. I have always been able to reach out to Vita and Mr.Pustzai with any questions and get a quick response. They show empathy and are personable as well as very professional! Thank you so much for your work.
Mr. Park was understanding, extraordinarily competent, and hard working. His advice and guidance every step of the way was invaluable and extremely helpful. He was always very easy to reach by phone or email, kept me updated on all aspects of the case and succeeded in getting me a fair and generous settlement.
When you talk with them they are able to walk you through your case step-by-step, and they are able to make you understand each and every aspect of your case.
They handled my case very professionally. They were always very helpful, always available, very kind and great to work with. I felt like I was treated like family.
They just made me feel really secure that they were going to do their best and they were going to fight for me. It just felt nice to have someone care enough to want to do that for us.
My wife and son were in a collision in February, Mitchell was amazing. He made our family feel very cared for and took care of everything for us. A very competent and professional person. If I ever have any issues again I know the first place I’m going. Thanks Mitchell
My case recently closed and I am glad to have worked with Mitchel Pinedo during the entire process. I did not know how to deal with this situation as I had never been in a car accident before. I was not well health wise and neither was my mother. I lost my car as it was totaled and I was not at fault. Mitchel handled the case and exceeded all expectations. He kept me updated and answered all of my questions. Mitchel is very professional and was always punctual to our meetings. I highly recommend you to see Mitchel if you are in need of a great lawyer.
I first worked with Kimberly Yoon about 10 years ago for an auto accident case. Though I had no knowledge of legal procedures, she was so patient and sincerely empathetic. So when I was involved in another auto accident, I knew she was the best person to call. Her level of experience and client care exceeded my expectations. Her assistant, Michael, is just as caring and quick to follow up as she is. Thank you very much for eliminating much of the stress that follows an accident and ensuring that your client gets the best care!
Park Chenaur is the best! I’ve been referring people to Kimberly Yoon for the last three years because she’s amazing! She works hard to get you the best possible outcome for your case and really makes you feel great as a client. My mom was in a auto accident last year and Kimberly was able to get her well above what we were expecting. Thanks again Kim & Park Chenaur!
My mother and I worked with Mitchel Pinedo after our car accident and all I can say is he’s truly wonderful. He made the entire process easy to understand and was extremely helpful. It was our first time seeking out a lawyer and having him help us from start to finish made the whole experience much better and stress free.
I have had a positive experience and will continue to recommended to friends and family. I could not have asked for a better firm or attorney for not one but several cases. Park Chenaur & Associates are honest, courteous, friendly, knowledgeable, and have been very important and good to me for several years. I highly recommend!
Very happy with the end result. Never thought I would get a million. Great friendly hard working people. Thanks again.